FAQ's
These are the Frequently Asked Question
SPACEPAY is a digital platform offering seamless payment solutions for airtime, data bundles, cable TV subscriptions, and electricity bills in Nigeria.
SPACEPAY is a service provided by Spacebyte Technologies Limited, a leading telecommunication solutions provider based in Lagos, Nigeria.
You can sign up on our platform by visiting www.spacepay.ng and creating an account with your email or phone number..
Yes, SPACEPAY employs industry-standard security measures to ensure all transactions and user data are safe and secure.
We support MTN, Glo, Airtel, and 9mobile.
Yes, simply enter the recipient's phone number when selecting a data bundle.
Contact our support team with your transaction ID for immediate assistance.
We support DSTV, GOtv, Startimes, and Showmax subscriptions.
Subscriptions are usually activated instantly, but in rare cases, it might take a few minutes.
Check your transaction history and contact our support team with your transaction ID for help.
We support payments for Abuja Electricity Distribution Company (AEDC)
Benin Electricity Distribution Company (BEDC)
Eko Electricity Distribution Company (EKEDC)
Enugu Electricity Distribution Company (EEDC)
Ibadan Electricity Distribution Company (IBEDC)
Ikeja Electric Distribution Company (IKEDC)
Jos Electricity Distribution Company (JEDC)
Kaduna Electricity Distribution Company (KAEDCO)
Kano Electricity Distribution Company (KEDCO)
Port Harcourt Electricity Distribution Company (PHEDC)
Yola Electricity Distribution Company (YEDC)
Yes, just provide their meter number during the payment process..
Ensure you entered the correct meter number and contact our support team with your payment details.
We accept payments through debit cards, bank transfers.
Log in to your SPACEPAY account, navigate to the "Transaction History" section, and view all completed transactions.
Yes, log in to your account and visit the "Profile" section to update your information.
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Try refreshing the page or clear your browser cache. If the issue persists, contact our support team.
Yes, download our mobile app from Google Play Store or Apple App Store for convenient transactions.
You can reach us via:
* Phone: +234 814 159 3293
* Email: support@spacepay.ng
* Live Chat: Available on our website
Our support team is available 24/7 to assist you.